The Hotel Orlen staff are available 24-hours a day and can book tours and tickets. The hotel also offers meeting rooms, a concierge and a dry cleaning service. Internet access is available for guests who need to remain connected during their stay. Facilities offered include a laundry service, luggage storage and a safe-deposit box.

Less than 10 minutes drive away are some great tourist destinations such as the Beringharjo Market, Gembira Loka Zoo and Fort Vredeburg Museum, and conveniently there is free private parking available at the Hotel Orlen should you need it. Adisucipto International Airport (JOG) is a 20 minute drive from the hotel. Yogyakarta city centre is within an easy 10 minute drive away. The hotel is a five minute drive to Affandi Museum and Malioboro Mall, and less than a 10 minute drive to Museum Sonobudoyo.